Be sure to try minimizing refunds for popular reasons. For example, imagine that you're selling clothes and customers are returning items because they don't fit them. Set up a sizing chart for every product card, encourage customers to review their size or develop a smart sizing feature in order to finally minimize items returns.
The data required:
- Customer order data
- Items refunds data with the reasons
The items to be calculated
- Make all items refunds list
- Calculate the refund rate for each reason.